Terms & Conditions


  1. These terms may be varied at any time.
  2. The contents of this web site are directed solely at those who access the site from the UK. Your use of this web site and any purchase by you on this web site of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts. Risk and title in the products will pass to you when they are despatched by us to you, from the UK, and you acknowledge and agree to be responsible for complying with any restrictions around the receipt and use by you of the products.
  3. All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.
  4. Any links on this web site to other web sites are provided for your interest only and the Mouth Ulcers Shop has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.
  5. If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.
  6. This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which the Mouth Ulcers Shop may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by the Mouth Ulcers Shop.
  7. If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of your purchase complies with your local laws. Risk and title in the products will pass to you when they are despatched by us.
  8. We are not responsible for failure of third party companies' inability to deliver orders to the correct address or within any particular time or date.
  9. If your order appears to be damaged or if the delivery appears to be wrong then please contact 02392 984034. We will make every effort to replace any damaged products.
  10. These terms and conditions do not affect your statutory rights as a consumer.